♣ Nedbank ♣ (June 2007 to October 2008)

  • Acting team leader as July 2007 – 14 January 2008.
  • Call Centre agent.
  • Listening in on incoming and outgoing call.
  • See all colleagues work is done on time and correct.
  • Provide colleagues with work and see that it is done in correct timelines.
  • Do daily reports and stats on all applications coming into system.
  • Updating c.i.s to reflect that client are under debt counselling.
  • Attend to queries coming in via e-mail and via telephone, from clients, debt counselors and people within Nedbank.
  • I gave training to all new staff in our department.
  • Request of stationary.
  • Book meetings.
  • Testing of system changes.
  • Follow up’s on all applications invoices, checking of applications that are going to court, providing all.
  • Documentation to the attorney.
  • Debt counselling processes in terms of the national credit act.

Reason for leaving:

Is Stupidity, or young and dumb a reason?

Reference:

011 630 6427 – Sussie Naidoo (Manager)